Local Resource Numbers for Westchester, Playa Vista & Playa del Rey

This is a complete quick-reference list of the most useful local phone numbers for residents of Westchester, Playa Vista, and Playa del Rey, covering emergencies, safety and health, city services, utilities, and support lines. In an emergency, always call 911. For everything else, from a bulky-item pickup to a streetlight that is out to a DWP question, the numbers below will get you to the right place. Bookmark this page so it is handy when you need it.

Every resident eventually needs one of these numbers. A couch that needs hauling away, a streetlight that has gone dark, a water or power question, a city service request. The problem is that these numbers are never easy to find in the moment you actually need them. So we put together a single, organized reference for our neighborhoods, Westchester, Playa Vista, and Playa del Rey, that you can save and return to whenever something comes up.
We are the Stephanie Younger Group, based in Westchester, and being a genuine resource for our community is something we care about. Here is the list.

Emergency

For any emergency, call 911. Police, fire, or medical, when it is urgent, 911 is always the first call.

Safety & Health

Use the LAPD Non-Emergency line for situations that need police attention but are not active emergencies, filing a report, noise complaints, or non-urgent concerns. Poison Control is staffed 24/7 for any suspected poisoning or exposure. The 988 Suicide and Crisis Lifeline provides free, confidential support for anyone experiencing a mental health crisis, available around the clock.

City Services

311 is the all-purpose line for City of Los Angeles information and service requests, when in doubt, this is a great place to start. Bulky Item Pickup is the number to schedule free removal of large items like furniture and appliances, a service many residents do not realize is available at no charge. Street Lights handles outages and malfunctioning lights, and Trees, Sewer, & Storm Drains covers street tree issues and drainage concerns.

Utilities

LADWP handles water and power service, outages, and billing for most of the area. For natural gas service, leaks, or billing, use the SoCalGas line. If you ever smell gas, leave the area first and call from a safe location.

Support Lines

These confidential support lines connect residents with help for some of the most difficult situations. The Child Protection and Elder Abuse hotlines are for reporting suspected abuse or neglect. The Sexual Assault Hotline and Substance Use line provide confidential support and resources. The American Red Cross assists with disaster relief and emergency services. These are important numbers to have, and we hope you never need them, but they are here if you do.

Why We Put This Together

We write a lot about the Westside, the market, the neighborhoods, the lifestyle. But being part of a community also means being genuinely useful in the small, practical ways. A list like this is one of those ways. It is the kind of thing worth keeping on the fridge, saving to your phone, or bookmarking in your browser, so that the next time you need to schedule a bulky-item pickup or report a streetlight, you know exactly where to look.

Westchester, Playa Vista, and Playa del Rey are wonderful places to live, and part of what makes them wonderful is that they function well as communities. We are glad to do our small part in that.

The Stephanie Younger Group is based in Westchester at 7296 W. Manchester Avenue. Thinking about a move, or curious what your home is worth? We are always happy to help, reach out at 310.499.2020 or online.

Numbers are provided as a courtesy and are current as of publication; please verify before use, as civic phone numbers can change. If your property is currently listed with a real estate broker, this is not intended as a solicitation of that listing.

Frequently Asked Questions

Q: What is the non-emergency police number for Westchester and the Westside?
The LAPD Non-Emergency number is 877.275.5273. Use this line for situations that need police attention but are not active emergencies, such as filing a report, noise complaints, or non-urgent concerns. For any active emergency involving immediate danger, always call 911 instead.

Q: How do I schedule a bulky item pickup in Los Angeles?
Call the Bulky Item Pickup line at 800.773.2489 to schedule free removal of large items like furniture, mattresses, and appliances. This service is provided at no charge to Los Angeles residents, and many people do not realize it is available. You can also submit a request through the City of LA’s 311 service at 311.

Q: Who do I call for a streetlight that is out in my neighborhood?
Call the Street Lights line at 800.303.5267 to report outages or malfunctioning streetlights in Westchester, Playa Vista, Playa del Rey, or elsewhere in the City of Los Angeles. You can also report streetlight issues through the City’s general 311 service line.

Q: What is the phone number for DWP water and power?
The Los Angeles Department of Water and Power (LADWP) can be reached at 800.342.5397 for water and power service, outages, and billing questions. For natural gas service, leaks, or billing, contact SoCalGas at 800.427.2200. If you ever smell gas, leave the area first and call from a safe location.

Q: What is 311 used for in Los Angeles?
311 is the City of Los Angeles’s all-purpose information and service request line. You can use it for a wide range of non-emergency city services, including service requests, information, and many of the issues listed in this guide such as bulky item pickup, streetlight outages, and graffiti removal. When you are not sure which specific number to call, 311 is a great place to start.

Q: What number do I call for a mental health crisis?
Call or text 988, the Suicide and Crisis Lifeline, for free, confidential support available 24 hours a day for anyone experiencing a mental health crisis or emotional distress. For any situation involving immediate physical danger, call 911. Poison Control is available at 800.222.1222 for suspected poisoning or exposure.